LicensedInsuredFamily-owned40 years of experience100% satisfaction guarantee
Residential service
When a line bursts, minutes matter. Call and a plumber answers — not a dispatch center in another state. We talk you through shutting off water immediately, then get a truck rolling.
We walk you through shutoff on the phone while we dispatch.
Temporary isolation to restore partial service if the full repair needs daylight.
Why it matters
In a plumbing emergency, minutes matter. Water from a burst pipe can ruin flooring, drywall, and belongings in under an hour, and sewage in the home is a health hazard, not just a mess. A fast, calm response that stops the damage first — then fixes the cause — is the difference between a repair bill and a renovation.
The first priority is isolating the water or backup — we guide you over the phone while we are on the way, then take over on site.
Once things are stable, we trace the failure to its source so the repair addresses the real problem, not just the visible symptom.
Many emergencies are fixed on the spot. When follow-up work is needed, you get a clear plan and price — plus honest advice on preventing a repeat.
If it is safe, shut off the affected fixture or the home's main water supply. Stay out of water near electrical equipment and keep away from sewage. For suspected gas leaks, leave immediately and contact 911 or the gas utility from a safe location.
The first priority is stopping the leak or backup and identifying its source. Some problems can be repaired during the initial visit; others may need parts, additional access, or a larger repair plan. Ask what can be made safe now and what follow-up work is needed.
Call with your address, the affected fixture or area, whether water is still flowing, and whether you can safely reach a shutoff. Take photos only if doing so does not delay a safe response.
Locate your main shutoff before an emergency, protect exposed pipes before freezes, and deal with recurring drain backups or small leaks before they escalate.
FAQ
If safe, isolate the water supply and stop using backed-up fixtures. Avoid electrical hazards and contaminated water. Follow the guidance given during your call.
Uncontrolled leaks, sewage backups, and immediate safety risks need urgent attention. A contained drip or isolated fixture problem may be scheduled; describe the situation when you call.
Arrival depends on location, current calls, and conditions. Call Jensen Plumbing for current availability and an estimated response; do not rely on a fixed website promise.
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